Outage in Twilio

On Call Engineers are Investigating an issue

Resolved Minor
June 13, 2025 - Started about 16 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue affecting SMS from a subset of accounts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 06/13/2025 07:49PM

Messaging Services Failures Incident has been resolved. Customers may have experienced up to 5% of their traffic sent through Messaging Services failing with 90014 error code due to an incorrect resolution on the Validity Period. Service is operating normally at this time.

MONITORING about 16 hours ago - at 06/13/2025 07:18PM

SMS from a subset of accounts are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 06/13/2025 06:30PM

Our monitoring systems have detected a potential issue affecting SMS from a subset of accounts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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