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Outage in Twilio

SMS Delivery Failures to Nuevatel Network in Bolivia

Resolved Minor
February 11, 2026 - Started 2 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are experiencing SMS Delivery Failures to Nuevatel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/12/2026 07:26PM

We are no longer experiencing SMS delivery failures to Nuevatel Network in Bolivia. This incident has been resolved.

MONITORING 2 months ago - at 02/12/2026 05:26PM

We are observing recovery in SMS delivery when sending messages to Nuevatel Network in Bolivia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/12/2026 03:26PM

We continue experiencing SMS Delivery Failures to Nuevatel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/12/2026 02:25PM

We continue experiencing SMS Delivery Failures to Nuevatel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

MONITORING 2 months ago - at 02/12/2026 12:58PM

We are observing recovery in SMS delivery when sending messages to Nuevatel Network in Bolivia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/12/2026 11:42AM

We continue experiencing SMS Delivery Failures to Nuevatel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/12/2026 10:41AM

After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS Delivery Failures to Nuevatel Network in Bolivia. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

MONITORING 2 months ago - at 02/12/2026 08:40AM

We are observing recovery in SMS delivery when sending messages to Nuevatel Network in Bolivia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 2 months ago - at 02/12/2026 06:40AM

We are observing recovery in SMS delivery when sending messages to Nuevatel Network in Bolivia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/12/2026 12:42AM

We continue experiencing SMS Delivery Failures to Nuevatel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/11/2026 10:56PM

We continue experiencing SMS Delivery Failures to Nuevatel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/11/2026 09:56PM

We are experiencing SMS Delivery Failures to Nuevatel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.

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