Outage in Twilio

AccSec SNA Failure Increase for US AT&T

Resolved Minor

February 11, 2026 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with an intermittent SNA failure increase for US AT&T - Identities has been identified. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Components affected

Twilio Verify Twilio Lookup

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/12/2026 07:09AM

The issue affecting intermittent SNA failure for US AT&T has been resolved, and the service is functioning normally at this time.

MONITORING 2 months ago - at 02/12/2026 05:55AM

We have started seeing recovery for intermittent SNA failure for US AT&T. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/12/2026 05:08AM

Our engineering team is continuing to investigate an issue causing an intermittent SNA failure increase for US AT&T. We expect to provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 02/12/2026 04:09AM

Our engineering team is investigating an issue causing an intermittent SNA failure increase for US AT&T. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/12/2026 03:59AM

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