Outage in Twilio
Degraded Audio Quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia
Minor
February 12, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
We are investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, Latin AmericaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 hour ago - at 02/12/2026 03:20PM
We are investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 2 hour or as soon as more information becomes available.
INVESTIGATING
about 2 hours ago - at 02/12/2026 02:20PM
We are investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 1 hour or as soon as more information becomes available.
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