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Outage in Twilio

Call Failures From a Subset of Twilio's Phone Numbers to Dishwireless in US

Resolved Minor
February 12, 2026 - Started 2 months ago - Lasted about 16 hours
Official incident page

Incident Report

We are experiencing call failures from a subset of Twilio's phone numbers to Dishwireless in US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, North America

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/13/2026 06:20PM

The issue affecting call failures from a subset of Twilio's phone numbers to Dishwireless in US has been resolved, and the service is functioning normally at this time.

MONITORING 2 months ago - at 02/13/2026 04:30PM

We have started seeing recovery in call failures from a subset of Twilio's phone numbers to Dishwireless in US. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 02/13/2026 03:41PM

The issue causing call failures from a subset of Twilio's phone numbers to Dishwireless in US has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/13/2026 09:16AM

We continue to experience call failures from a subset of Twilio's phone numbers to Dishwireless in US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/13/2026 05:26AM

We continue to experience call failures from a subset of Twilio's phone numbers to Dishwireless in US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/13/2026 03:16AM

We continue to experience call failures from a subset of Twilio's phone numbers to Dishwireless in US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/13/2026 02:16AM

We are experiencing call failures from a subset of Twilio's phone numbers to Dishwireless in US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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