Outage in Twilio

SMS Delivery Delays and Failures to Multiple MTN Networks across African Countries

Resolved Minor

February 18, 2026 - Started about 6 hours ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays and failures to multiple MTN networks across African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available. List of Impacted MTN Networks in African Countries Uganda Swaziland Guinea Guinea-Bissau Zambia Sudan Rwanda Nigeria Liberia Ivory Coast Ghana Congo, Republic Cameroon Benin

Components affected

Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )

RESOLVED about 2 hours ago - at 02/18/2026 03:00PM

We are no longer experiencing SMS delivery delays when sending messages to multiple MTN networks across African countries. This incident has been resolved.

MONITORING about 3 hours ago - at 02/18/2026 01:16PM

We are observing recovery in SMS delivery delays and failures to multiple MTN networks across African countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 02/18/2026 11:27AM

We continue experiencing SMS delivery delays and failures to multiple MTN networks across African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

List of Impacted MTN Networks in African Countries

Uganda
Swaziland
Guinea
Guinea-Bissau
Zambia
Sudan
Rwanda
Nigeria
Liberia
Ivory Coast
Ghana
Congo, Republic
Cameroon
Benin

INVESTIGATING about 6 hours ago - at 02/18/2026 10:29AM

We are experiencing SMS delivery delays and failures to multiple MTN networks across African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

List of Impacted MTN Networks in African Countries

Uganda
Swaziland
Guinea
Guinea-Bissau
Zambia
Sudan
Rwanda
Nigeria
Liberia
Ivory Coast
Ghana
Congo, Republic
Cameroon
Benin

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