Outage in Twilio
AccSec Canada API Issue
Minor
February 18, 2026 - Started about 3 hours ago
Official incident page
Official incident page
Incident Report
Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hours or as soon as more information becomes available.
Components affected
Twilio Lookup Identity Match Twilio Lookup SIM Swap Twilio Legacy Identity MatchAndAttributesNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
MONITORING
14 minutes ago - at 02/18/2026 04:23PM
We continue to see signs of recovery regarding the AccSec - Canada API errors observed over the last minutes. We are monitoring the environment to ensure a full recovery and will provide another update in 2 hours, or sooner if new information becomes available.
MONITORING
43 minutes ago - at 02/18/2026 03:53PM
We have started seeing recovery from issues with AccSec - Canada API Errors for the last minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
about 2 hours ago - at 02/18/2026 02:18PM
We are continuing to investigate potential issues with the AccSec - Canada API. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 3 hours ago - at 02/18/2026 01:20PM
Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hours or as soon as more information becomes available.
INVESTIGATING
about 3 hours ago - at 02/18/2026 01:09PM
Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hours or as soon as more information becomes available.
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