Outage in Twilio

SMS Delivery Delays and Failures From Twilio to Megafon Tajikistan

Resolved Minor

March 04, 2026 - Started about 1 month ago - Lasted 2 days
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays and failures to Megafon network subscribers in Tajikistan over a 45.6-hour period. The issue affected Twilio's SMS service in the APAC region, with engineers working alongside carrier partners to resolve the connectivity problems. Service was fully restored after multiple recovery attempts and monitoring periods.

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, APAC

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/06/2026 11:33AM

We are no longer experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. This incident has been resolved.

MONITORING about 1 month ago - at 03/06/2026 07:44AM

We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 03/06/2026 05:44AM

We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/06/2026 02:00AM

We're continuing to experience SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/06/2026 12:00AM

We're continuing to experience SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/05/2026 11:00PM

After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

MONITORING about 1 month ago - at 03/05/2026 10:50PM

MONITORING about 1 month ago - at 03/05/2026 06:23PM

MONITORING about 1 month ago - at 03/05/2026 04:23PM

MONITORING about 1 month ago - at 03/05/2026 02:23PM

INVESTIGATING about 1 month ago - at 03/05/2026 08:15AM

We are continuing to observe issues with SMS delivery from Twilio to Megafon network subscribers in Tajikistan and working with our carrier partner. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/05/2026 04:30AM

We are continuing to observe issues with SMS delivery from Twilio to Megafon network subscribers in Tajikistan and working with our carrier partner. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/05/2026 02:30AM

We are continuing to observe issues with SMS delivery from Twilio to Megafon network subscribers in Tajikistan and working with our carrier partner. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/05/2026 01:30AM

We are continuing to observe issues with SMS delivery from Twilio to Megafon network subscribers in Tajikistan and working with our carrier partner. We will provide another update in 1 hour or as soon as more information becomes available.

MONITORING about 1 month ago - at 03/04/2026 11:30PM

We are continuing to observe recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 03/04/2026 09:15PM

INVESTIGATING about 1 month ago - at 03/04/2026 09:09PM

We continue to experience SMS delivery delay and failures to Megafon Network in Tajikistan. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/04/2026 05:00PM

We continue to experience SMS delivery delay and failures to Megafon Network in Tajikistan. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/04/2026 03:00PM

We continue to experience SMS delivery delay and failures to Megafon Network in Tajikistan. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/04/2026 02:00PM

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