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Outage in Twilio

SMS Delivery Delays from Twilio to Lycamobile France

Resolved Minor
March 04, 2026 - Started about 1 month ago - Lasted about 9 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays when sending messages to Lycamobile France subscribers for 9.1 hours. The issue affected SMS services in the Europe region, with Twilio's engineering team working with their carrier partner to resolve the problem. The incident was fully resolved after the team identified the root cause and implemented a fix, with gradual recovery observed throughout the resolution process.

We are experiencing SMS delivery delays when sending messages to SMS delivery delays from Twilio to Lycamobile France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/05/2026 03:28AM

We are no longer experiencing SMS delivery delays when sending messages to Lycamobile France. This incident has been resolved.

MONITORING about 1 month ago - at 03/04/2026 11:41PM

We're continuing to observe recovery with SMS delivery delays from Twilio to Lycamobile network subscribers in France. We will continue to monitor the issue to ensure a full recovery, and provide another update in 4 hours.

MONITORING about 1 month ago - at 03/04/2026 09:40PM

We're observing recovery with SMS delivery delays from Twilio to Lycamobile network subscribers in France. We will continue to monitor the issue to ensure a full recovery, and provide another update in 2 hours.

IDENTIFIED about 1 month ago - at 03/04/2026 09:25PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/04/2026 07:27PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/04/2026 06:27PM

We are experiencing SMS delivery delays when sending messages to SMS delivery delays from Twilio to Lycamobile France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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