Outage in Twilio

SMS delivery delays from Twilio to Orange Cameroon

Resolved Minor

March 05, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays to Orange network subscribers in Cameroon for 4.3 hours, affecting the SMS service in the Middle East & Africa region. The engineering team identified the cause and worked with their carrier partner to resolve the connectivity issue. Service was restored to normal operation after monitoring confirmed recovery stability.

Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio to Orange Cameroon. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Components affected

Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/05/2026 10:53PM

The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.

MONITORING about 1 month ago - at 03/05/2026 08:36PM

We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/05/2026 07:42PM

We continue to experience SMS delivery delays from Twilio to Orange network subscribers in Cameroon. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/05/2026 06:42PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available

INVESTIGATING about 1 month ago - at 03/05/2026 06:37PM

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