Outage in Twilio
Programmable Messaging API and Verify API 5xx errors
Resolved MinorIncident Report
Summary AI Generated
Twilio's Programmable Messaging API and Verify API experienced elevated HTTP 5xx errors for approximately 2.4 hours on March 5th, 2026, from 11:31 PST to around 14:16 PST. The incident caused partial service degradation, preventing customers from successfully using these APIs during the affected period. Engineers investigated and resolved the issue, with services returning to normal operation by 14:16 PST.
Our monitoring systems have detected a potential issue with Twilio Programmable Messaging API was partially degraded starting from Mar 5th, 2026, 11:31 PST to 11:36 PST. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Components affected
Twilio VerifyTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/05/2026 10:16PM
The HTTP 5xx errors for Twilio Programmable Messaging API and Verify API have been resolved and the services are operating normally at this time.
MONITORING
about 1 month ago - at 03/05/2026 09:41PM
We are observing a recovery in the rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. We will be monitoring the services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
about 1 month ago - at 03/05/2026 09:16PM
We are continuing to investigate an elevated rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. Our engineers are working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 1 month ago - at 03/05/2026 08:13PM
We are currently investigating an elevated rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 1 month ago - at 03/05/2026 08:05PM
Twilio customers may be experiencing Twilio Programmable Messaging API was partially degraded starting from Mar 5th, 2026, 11:31 PST to 11:36 PST. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 1 month ago - at 03/05/2026 07:56PM
Our monitoring systems have detected a potential issue with Twilio Programmable Messaging API was partially degraded starting from Mar 5th, 2026, 11:31 PST to 11:36 PST. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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