Outage in Twilio
SMS Delivery Delays from a Subset of Twilio Short Codes to ISP Telecom United States
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays lasting 4.5 hours affecting messages sent from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. The team identified the root cause and implemented a fix, with service recovery observed and monitored before full resolution. Normal SMS delivery operations were restored to all affected Short Codes and ISP Telecom subscribers.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/06/2026 02:39AM
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States is operating normally.
MONITORING
about 1 month ago - at 03/06/2026 01:22AM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
about 1 month ago - at 03/05/2026 11:20PM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available
IDENTIFIED
about 1 month ago - at 03/05/2026 10:26PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available
INVESTIGATING
about 1 month ago - at 03/05/2026 10:08PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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