Outage in Twilio
SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across APAC and Middle East & Africa
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays affecting multiple networks across APAC and Middle East & Africa regions, particularly impacting Malaysia and multiple African countries. The incident lasted 6.2 hours, during which customers faced delayed message delivery to network subscribers in these regions. The team identified the root cause and gradually restored service, with full resolution confirmed and normal SMS delivery operations resumed.
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Malaysia & Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/06/2026 04:23AM
The incident has been resolved and SMS delivery from Twilio to affected networks in Malaysia and multiple countries in Africa is operating normally.
MONITORING
about 1 month ago - at 03/06/2026 02:29AM
We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
about 1 month ago - at 03/06/2026 12:29AM
We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 1 month ago - at 03/05/2026 11:12PM
We are continuing to experience SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 1 month ago - at 03/05/2026 10:20PM
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 1 month ago - at 03/05/2026 10:12PM
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Malaysia & Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available
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