Twilio experienced SMS delivery delays affecting multiple networks across APAC and Middle East & Africa regions, particularly impacting Malaysia and multiple African countries. The incident lasted 6.2 hours, during which customers faced delayed message delivery to network subscribers in these regions. The team identified the root cause and gradually restored service, with full resolution confirmed and normal SMS delivery operations resumed.
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
The incident has been resolved and SMS delivery from Twilio to affected networks in Malaysia and multiple countries in Africa is operating normally.
We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We are continuing to experience SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Malaysia & Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with