Outage in Twilio
SMS Delivery Delays and Failures from Twilio to Celcom Malaysia
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures when sending messages to Celcom network subscribers in Malaysia, affecting SMS services in the APAC region. The incident lasted approximately 1 hour and impacted customers' ability to reliably deliver text messages to Celcom users. The service was fully restored after the team observed recovery and confirmed normal SMS delivery operations were resumed.
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 03/16/2026 01:33PM
We are no longer experiencing SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. This incident has been resolved.
MONITORING
about 10 hours ago - at 03/16/2026 01:33PM
We are observing recovery in SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 11 hours ago - at 03/16/2026 12:37PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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