Outage in Twilio

Errors Accessing Pages in Console

Resolved Minor

March 16, 2026 - Started about 5 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Twilio customers experienced errors when trying to access various pages in the Twilio Console for 2.1 hours. Engineers implemented a fix and monitored the system before confirming the Console was functioning normally and the issue was fully resolved.

Customers may be receiving errors accessing various pages in the Twilio Console. Engineers are investigating. We will post another update in 30 minutes.

Components affected

Twilio Console

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Latest Updates ( sorted recent to last )

RESOLVED about 3 hours ago - at 03/16/2026 06:45PM

The issue affecting intermittent various pages in the Twilio Console has been resolved, and the service is functioning normally at this time.

MONITORING about 5 hours ago - at 03/16/2026 05:02PM

Our engineers have implemented a fix and are monitoring system performance on accessing various pages in the Twilio Console. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 03/16/2026 04:38PM

Customers may be receiving errors accessing various pages in the Twilio Console. Engineers are investigating. We will post another update in 30 minutes.

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