Outage in Twilio

SMS Delivery Delays and Failures to Algar Telecom in Brazil

Minor

March 16, 2026 - Started about 8 hours ago
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Components affected

Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )

MONITORING about 2 hours ago - at 03/16/2026 08:06PM

We are observing successful SMS Delivery to Algar Telecom in Brazil without any delays or failures. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 03/16/2026 05:16PM

We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 03/16/2026 03:21PM

We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 03/16/2026 02:18PM

We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 03/16/2026 02:17PM

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