Outage in Twilio
SMS Delivery Delays from a Subset of Twilio Short Codes to ISP Telecom United States
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays lasting 2.8 hours affecting messages sent from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. The impact was determined to be limited to a small set of customers who were contacted individually to address concerns. The issue was fully resolved with all systems returning to operational status.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 03/17/2026 11:41PM
We have fully investigated the SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
INVESTIGATING
about 7 hours ago - at 03/17/2026 10:10PM
Twilio customers may be still experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 8 hours ago - at 03/17/2026 09:24PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 8 hours ago - at 03/17/2026 09:22PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 8 hours ago - at 03/17/2026 09:07PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 9 hours ago - at 03/17/2026 08:55PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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