Outage in Twilio
SMS Delivery Delays To Multiple Networks In Multiple Countries Via Subset of Twilio Numbers
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays affecting a subset of phone numbers when sending messages to multiple networks across multiple countries for 6.7 hours. The issue caused delayed message delivery for customers using the affected Twilio numbers. The incident was resolved after the team observed recovery in SMS delivery and confirmed normal operations were restored.
Twilio customers may be experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
19 minutes ago - at 03/18/2026 08:07PM
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to affected networks in multiple countries is operating normally.
MONITORING
about 2 hours ago - at 03/18/2026 06:56PM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are continuing to monitor service stability. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
about 4 hours ago - at 03/18/2026 04:56PM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 4 hours ago - at 03/18/2026 04:55PM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 6 hours ago - at 03/18/2026 02:27PM
We are still experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 2 hour or as soon as more information becomes available.
INVESTIGATING
about 7 hours ago - at 03/18/2026 01:27PM
Twilio customers may be experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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