Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Twilio

SMS Delivery Delays from Twilio to Tigo Colombia

Resolved Minor
March 19, 2026 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Twilio customers experienced SMS delivery delays when sending messages to Tigo network subscribers in Colombia for 4.2 hours. The issue affected SMS services in the Latin America region, causing delayed message delivery to users on the Tigo mobile network. Twilio identified the root cause, implemented a fix, and confirmed normal SMS delivery operations were restored.

Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

Need to monitor Twilio outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 03/19/2026 08:45AM

The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Colombia is operating normally.

MONITORING 1 day ago - at 03/19/2026 06:42AM

We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 1 day ago - at 03/19/2026 05:30AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 1 day ago - at 03/19/2026 04:34AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Twilio outages

Voice Quality Issues Affecting Calls from T-Mobile Numbers to Twilio Numbers - about 20 hours ago
Call Failures from network subscribers in Multiple Caribbean Islands to Twilio Phone Numbers - about 23 hours ago
Voice Call Failures From Network Subscribers to Twilio Phone Numbers in Multiple Countries - 1 day ago
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States - 1 day ago
SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France - 1 day ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook