Outage in Twilio
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery receipt delays from a subset of short codes to multiple US network subscribers for 3.9 hours, though actual message delivery continued to succeed. The issue affected SMS Short Code services in North America, causing delays in delivery confirmations rather than preventing message transmission. The incident was resolved after the team observed recovery and confirmed normal delivery receipt processing was restored.
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North AmericaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 03/19/2026 01:49PM
We are no longer experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. This incident has been resolved.
MONITORING
1 day ago - at 03/19/2026 11:57AM
We are observing recovery of SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is monitoring this issue to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 03/19/2026 09:56AM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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