Outage in Twilio
SMS Delivery Failures From Network Subscribers to a Subset of Twilio Denmark Phone Numbers
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery failures affecting a subset of Denmark phone numbers, where messages from network subscribers were not reaching their intended recipients. The incident impacted Twilio's SMS service in the Europe region for 6.9 hours. The service was restored to normal operation after monitoring confirmed recovery of SMS delivery functionality.
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 03/25/2026 04:53PM
The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Denmark Phone Numbers is operating normally.
MONITORING
about 8 hours ago - at 03/25/2026 02:26PM
We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio Denmark Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 9 hours ago - at 03/25/2026 01:08PM
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
about 11 hours ago - at 03/25/2026 11:06AM
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 12 hours ago - at 03/25/2026 10:02AM
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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