Outage in Twilio
Voice Call Failures from Network Subscribers to a Subset of Twilio United States Toll-Free Numbers
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced voice call failures affecting network subscribers attempting to reach a subset of US toll-free numbers, impacting Twilio customers' voice services in North America. The issue prevented incoming calls from completing to these toll-free numbers during the 7-minute incident. Twilio resolved the problem and restored normal service functionality.
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Toll-Free Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, North AmericaTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 03/25/2026 10:30AM
The issue affecting calls failures from network subscribers to a subset of Twilio United States Toll-Free numbers has been resolved, and the service is functioning normally at this time.
INVESTIGATING
23 days ago - at 03/25/2026 10:24AM
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Toll-Free Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Twilio outages
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Germany - about 4 hours ago
Voice Call Failures from Subscribers to Twilio Philippines Phone Numbers - about 8 hours ago
SMS and MMS Delivery Receipt Delays from Twilio to Verizon United States - about 8 hours ago
Issues Viewing Messaging Insights - about 22 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
