Outage in Twilio
SMS Delivery Receipt Delays from Twilio to DigiTel Venezuela
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery receipt delays for messages sent to DigiTel network subscribers in Venezuela, lasting 5.3 hours. While SMS messages were still being delivered successfully, customers faced delays in receiving delivery confirmation receipts. The issue was resolved and SMS delivery receipts returned to normal operation.
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 03/26/2026 03:08AM
The incident has been resolved and SMS delivery receipts from Twilio to DigiTel network subscribers in Venezuela are operating normally.
MONITORING
23 days ago - at 03/26/2026 01:13AM
We have observed a recovery in SMS delivery receipts from Twilio to DigiTel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
23 days ago - at 03/26/2026 12:01AM
We continue to experience SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
23 days ago - at 03/25/2026 10:27PM
We continue to experience SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
23 days ago - at 03/25/2026 09:53PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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