Twilio experienced SMS delivery delays from a subset of phone numbers to Australia, affecting MMS and APAC components for 12 minutes between 15:53 and 16:05 PST on March 26, 2026. The service degradation impacted customers sending SMS messages to Australian recipients during this timeframe. The issue was investigated and resolved within 12 minutes of onset.
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Twilio SMS was degraded for 12 minutes between 15:53 and 16:05 PST on 03/26/2026. During this period of time, customers may have experienced SMS delivery delays from a subset of Twilio Phone Numbers to Australia. The issue has now been resolved.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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