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Outage in Twilio

SMS Delivery Delays from Twilio to Beeline Kazakhstan

Resolved Minor
March 26, 2026 - Started 22 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays to Beeline network subscribers in Kazakhstan, affecting customers sending messages to that specific carrier. The issue impacted SMS services in the APAC region for 3.7 hours. The incident was resolved and SMS delivery to Beeline Kazakhstan returned to normal operation.

Twilio customers may be experiencing SMS delivery delays from Twilio to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 03/27/2026 12:23AM

The incident has been resolved and SMS delivery from Twilio to Beeline network subscribers in Kazakhstan is operating normally.

MONITORING 22 days ago - at 03/26/2026 10:53PM

We are observing recovery in SMS delivery delays when sending messages to Beeline network subscribers in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 22 days ago - at 03/26/2026 09:34PM

Twilio customers may continue to experience SMS delivery delays from Twilio to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 22 days ago - at 03/26/2026 08:46PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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