Outage in Twilio
SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays from a subset of short codes to Liberty Mobile network subscribers in Puerto Rico for 5 hours. The issue affected SMS services in the Latin America region, causing delayed message delivery to users on the Liberty Mobile network. The incident was resolved and SMS delivery returned to normal operation.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 03/27/2026 10:58AM
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico is operating normally.
MONITORING
about 17 hours ago - at 03/27/2026 08:50AM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 19 hours ago - at 03/27/2026 06:59AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 20 hours ago - at 03/27/2026 05:59AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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