Outage in Twilio
SMS Delivery Delays and Failures from Twilio to Multiple Networks in Brazil
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures to multiple network subscribers in Brazil for 6.6 hours. The issue affected Twilio's SMS service in the Latin America region, preventing reliable message delivery to Brazilian mobile networks. The team identified the root cause and implemented a fix, with service recovery observed before full resolution was confirmed.
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 04/07/2026 08:58PM
The incident has been resolved and SMS delivery from Twilio to network subscribers on affected networks in Brazil is operating normally.
MONITORING
10 days ago - at 04/07/2026 06:47PM
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
10 days ago - at 04/07/2026 05:35PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
10 days ago - at 04/07/2026 03:35PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
10 days ago - at 04/07/2026 02:34PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
10 days ago - at 04/07/2026 02:27PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Twilio outages
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Germany - about 2 hours ago
Voice Call Failures from Subscribers to Twilio Philippines Phone Numbers - about 6 hours ago
SMS and MMS Delivery Receipt Delays from Twilio to Verizon United States - about 7 hours ago
Issues Viewing Messaging Insights - about 20 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
