Outage in Twilio
SMS Delivery Delays from Twilio to MTN Benin
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays to MTN network subscribers in Benin for 17 hours, affecting customers sending messages to that specific carrier and region. The team identified the root cause and worked on resolution throughout the incident period. Service was restored to normal operation and confirmed stable after a monitoring period.
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/08/2026 08:31AM
The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Benin is operating normally.
MONITORING
9 days ago - at 04/08/2026 06:26AM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Benin and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
10 days ago - at 04/07/2026 10:53PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
IDENTIFIED
10 days ago - at 04/07/2026 06:53PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
10 days ago - at 04/07/2026 04:51PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
10 days ago - at 04/07/2026 03:41PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
10 days ago - at 04/07/2026 03:33PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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