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Outage in Twilio

SMS Delivery Delays from Twilio to Vodafone Egypt

Resolved Minor
April 07, 2026 - Started 10 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays to Vodafone network subscribers in Egypt, affecting customers using SMS services in the Middle East & Africa region. The incident lasted 7 minutes and was classified as minor. Twilio's team actively investigated the delivery delays during the incident period.

Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/07/2026 09:23PM

The incident has been resolved and SMS delivery from Twilio to Vodafone network subscribers in Egypt is operating normally.

MONITORING 10 days ago - at 04/07/2026 07:58PM

We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Egypt and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING 10 days ago - at 04/07/2026 05:56PM

We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 10 days ago - at 04/07/2026 05:55PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 10 days ago - at 04/07/2026 04:53PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 10 days ago - at 04/07/2026 04:22PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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