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Outage in Twilio

SMS Delivery Failures from Twilio to Beeline Kazakhstan

Resolved Minor
April 13, 2026 - Started 4 days ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery failures to Beeline network subscribers in Kazakhstan, affecting customers' ability to send text messages to that specific carrier. The incident impacted Twilio's SMS service in the APAC region for 7.3 hours. The issue was identified and resolved, with SMS delivery to Beeline Kazakhstan subscribers restored to normal operation.

Twilio customers may be experiencing SMS delivery failures from Twilio to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/14/2026 01:04AM

We are no longer experiencing SMS delivery failures from Twilio to Beeline network subscribers in Kazakhstan. This incident has been resolved.

IDENTIFIED 4 days ago - at 04/13/2026 05:47PM

Twilio customers may be experiencing SMS delivery failures from Twilio to Beeline network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 04/13/2026 05:45PM

Twilio customers may be experiencing SMS delivery failures from Twilio to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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