UiPath Outage History

UiPath Studio Web experienced a major outage in the Australia region, preventing users from accessing the web-based development environment. The service was completely unavailable for 32 minutes while the engineering team investigated and implemented a fix. The incident was resolved and Studio Web returned to normal functionality after monitoring confirmed the fix was successful.

UiPath Studio Web experienced a major outage in the US region for 18 minutes. The service was completely unavailable to users during this time. A fix was implemented and the incident was resolved after monitoring confirmed the service was restored.

UiPath experienced degraded performance affecting Orchestrator and subsequently all services in the Canada region for 1.8 hours. The incident initially impacted only Orchestrator but expanded to affect multiple services across the Canadian region. Teams identified the root cause, implemented a fix, and restored normal service performance.

UiPath experienced a major outage affecting the Download Attachment functionality for Maestro across multiple regions, preventing users from downloading attachments using certain Integration Service connectors. The incident lasted 5.1 hours, during which teams identified the root cause and developed a hotfix. The fix was successfully deployed and verified across all regions including Australia, Canada, India, US, UK, and EU, with monitoring confirming normal service operations before resolution.

UiPath experienced a 14.2-hour outage affecting the Web Search GenAI Activity tool across multiple regions, preventing users from running RPA workflows and deployed/debug Agents that relied on this functionality. The outage caused automation failures for affected workflows and agents that depended on the Web Search tool. The issue was identified, a fix was deployed to restore services, and the incident was resolved after monitoring confirmed normal operations.

UiPath experienced a 6.2-hour outage affecting Maestro Agentic Process loading in Studio Web across multiple regions, preventing users from loading these processes due to increased errors. A temporary workaround of clearing browser cache was available while teams worked on identifying and implementing a permanent fix. The service was fully restored and returned to normal operations.

UiPath's DataFabric service in the EU region experienced degraded performance and failed requests for customers using the EU Production Automation Cloud over a 2-hour period. The incident affected the Data Service component, causing intermittent issues for users trying to access DataFabric functionality. A fix was deployed and the service recovered, with the system remaining stable during the subsequent monitoring period before being marked as resolved.

UiPath's AI Center service in the India region experienced a major outage that prevented users from accessing the platform for 1.6 hours. The engineering team identified the root cause and deployed a fix to restore service accessibility. The system was monitored for stability and confirmed fully resolved.

UiPath experienced a 4-hour outage affecting the Web Summary tool for Agents and RPA workflows across multiple regions. Users were unable to run deployed or debug Agents that relied on the Web Summary tool, causing their automation workflows to fail. The root cause was identified and a fix was implemented, fully restoring service functionality.

UiPath Orchestrator experienced a 23.9-hour service disruption affecting process execution using target execution bindings across 11 regions including Europe, US, Japan, Australia, Canada, Singapore, India, UK, Switzerland, and delayed US/EU regions. The engineering team identified the root cause, developed and validated a fix in lower environments, then deployed it in a phased rollout across production regions. The issue was fully resolved after the fix was successfully deployed to all remaining regions and the system remained stable during the monitoring period.