Outage in Unbabel
Translations not working - translations down.
Resolved Minor
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Outage Details
Components affected
Unbabel Unbabel Zendesk Guide Unbabel Zoho Desk Unbabel Salesforce Live Agent Unbabel Zendesk Chat Unbabel Interface Tickets Unbabel Portal Unbabel Salesforce KB Unbabel Zendesk Support Unbabel Freshdesk Unbabel Kustomer Unbabel Interface Chat Unbabel Salesforce Service Cloud Unbabel Wix Answers Unbabel Intercom Unbabel On DemandLatest Updates ( sorted recent to last )
All translations are failing to process at the pipeline level. The team is investigating the issue.
The issue was quickly identified and service was restored for the most part. Pending translations are being automatically recovered, although with some minutes' delay.However, some language combinations are still seeing issues and failing to translated. The team is still focused on resolving the issue.
All translations are now completing successfully following a successful rollback.We are in the process of recovering failed transaltions.
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