Outage in Userlane

API Unavailable

Resolved Major

September 03, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue with our US database

Components affected

Userlane API US Userlane Portal US Userlane Player-Editor US Userlane Analytics US

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 09/03/2024 06:09PM

Services are back to normal.

INVESTIGATING about 1 year ago - at 09/03/2024 05:21PM

We have deployed a fix and are currently monitoring the status.

INVESTIGATING about 1 year ago - at 09/03/2024 05:00PM

We're experiencing a full outage while we scale our deployment to better handle the current load.

INVESTIGATING about 1 year ago - at 09/03/2024 04:28PM

We are currently investigating an issue with our US database

Latest Userlane outages

CDN issues - 3 days ago

Frontend CDN degraded - 23 days ago

US - Performance degraded - 3 months ago

US Region - Degraded performance - 5 months ago

US performance degraded - 6 months ago

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