Outage in UserTesting

Sessions are stuck in uploading

Resolved Minor
July 29, 2022 - Started about 3 years ago - Lasted 3 days
Official incident page

Incident Report

We are investigating an issue with the sessions uploading. More updates to follow.
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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 08/01/2022 06:09PM

The issue was identified and fixed.

MONITORING about 3 years ago - at 07/30/2022 01:33AM

We have taken steps to mitigate the issue and are monitoring the data.

INVESTIGATING about 3 years ago - at 07/29/2022 10:25PM

We’re continuing to investigate intermittent issues uploading desktop tests. We will update this page as we have more information about the status of the issue.

MONITORING about 3 years ago - at 07/29/2022 09:29PM

The issue has been fixed, we are monitoring the application performance.

INVESTIGATING about 3 years ago - at 07/29/2022 06:58PM

We are currently investigating the issue

MONITORING about 3 years ago - at 07/29/2022 06:39PM

A fix has been implemented and we are monitoring the results

IDENTIFIED about 3 years ago - at 07/29/2022 06:29PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 3 years ago - at 07/29/2022 06:28PM

We identified the issue and work on its resolution

INVESTIGATING about 3 years ago - at 07/29/2022 05:33PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 07/29/2022 05:30PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 07/29/2022 04:32PM

We are investigating an issue with the sessions uploading. More updates to follow.

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