Outage in UserTesting
Investigating issues around parts of the application not working
Resolved MajorIncident Report
We’re investigating various issues of the application not loading data correctly. We will update this page as we have more information about the status of the issue.
Components affected
UserTesting Android Recorder UserTesting Test Launch Flow UserTesting Dashboard UserTesting iOS Recorder UserTesting Study Results UserTesting Login Portal UserTesting App Uploading UserTesting Desktop Recorder UserTesting Tester Dashboard UserTesting Insights Summary UserTesting App Hosting UserTesting Live Conversations UserTesting App Distribution UserTesting iOS App Signing UserTesting Prototype Hosting UserTesting Information Architecture ToolsTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 03/15/2023 09:12PM
This issue is now fully resolved - thank you for your patience.
MONITORING
over 3 years ago - at 03/15/2023 09:05PM
Thank you for your patience! We have implemented a fix and are actively monitoring it.
IDENTIFIED
over 3 years ago - at 03/15/2023 09:00PM
We believe we've identified the issue and are working on a fix.
INVESTIGATING
over 3 years ago - at 03/15/2023 08:59PM
We are continuing to investigate this issue.
INVESTIGATING
over 3 years ago - at 03/15/2023 08:59PM
We’re investigating various issues of the application not loading data correctly. We will update this page as we have more information about the status of the issue.
Latest UserTesting outages
Exports are not working for new UserTesting studies - 12 days ago
Customers are unable to join Live Conversations with Notetaking - about 2 months ago
Duplicating Surveys, Interactive tests and new TOL - 3 months ago
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