Outage in UserTesting
iOS contributors are unable to take screeners for surveys
Resolved MinorIncident Report
We discovered an issue where UserTesting iOS contributors are unable to take screeners for surveys. The button they tap to take a survey screener is unresponsive. This issue is only affecting iOS survey takers, so screener questions for unmoderated tests, live conversations, and android surveys are working correctly.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 12/09/2024 08:17PM
A fix for this issue was released to the Apple App Store today.
IDENTIFIED
almost 2 years ago - at 12/09/2024 06:05PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 2 years ago - at 12/09/2024 04:39PM
We discovered an issue where UserTesting iOS contributors are unable to take screeners for surveys. The button they tap to take a survey screener is unresponsive. This issue is only affecting iOS survey takers, so screener questions for unmoderated tests, live conversations, and android surveys are working correctly.
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