Outage in UserTesting
We're investigating an issue where assets (images, videos, and prototype zip files) can't be uploaded into drafts
Resolved MajorIncident Report
We're investigating an issue where assets (images, videos, and prototype zip files) can't be uploaded into drafts. It's also possible contributors won't be able to open uploaded images, videos, and prototype in already launched studies.
Components affected
UserTesting Test Launch Flow UserTesting External Video Uploads UserTesting Prototype HostingNeed to monitor UserTesting outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/27/2025 05:59PM
This incident has been resolved.
IDENTIFIED
about 1 year ago - at 01/27/2025 05:46PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 year ago - at 01/27/2025 05:23PM
We're investigating an issue where assets (images, videos, and prototype zip files) can't be uploaded into drafts. It's also possible contributors won't be able to open uploaded images, videos, and prototype in already launched studies.
Latest UserTesting outages
Issue Identified - 17 days ago
UserTesting interface running slow - about 2 months ago
Some pages under www.usertesting.com are not loading. - 3 months ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
