Outage in UserTesting
Slow loading in Surveys and Interaction Tests results
Resolved MinorIncident Report
We are currently investigating slow loading for the results page on both Surveys and Interaction Tests studies. We will keep updating once we identify what the issue is. Apologies for the inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 05/16/2025 05:21PM
The incident has been resolved and results are loading at normal speed in all studies. Thank you for your patience.
MONITORING
6 months ago - at 05/16/2025 04:14PM
A fix has been added to restore the loading time in Surveys and Interaction Tests. We are still monitoring but the studies should load correctly now.
INVESTIGATING
6 months ago - at 05/16/2025 02:10PM
We are currently investigating slow loading for the results page on both Surveys and Interaction Tests studies. We will keep updating once we identify what the issue is. Apologies for the inconvenience.
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