Outage in UserTesting

Issues when duplicating certain study types

Resolved Minor
October 24, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of some issues happening when attempting to duplicate certain study types (Surveys and Interaction Tests). The team has identified the problem and are working to fix it ASAP. Other types of study can be duplicated without issues. Apologies for the inconvenience, we will keep informing as soon as the fix is released.
Components affected
UserTesting Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/24/2025 05:34PM

This incident has been resolved.

IDENTIFIED 1 day ago - at 10/24/2025 04:28PM

We are aware of some issues happening when attempting to duplicate certain study types (Surveys and Interaction Tests). The team has identified the problem and are working to fix it ASAP. Other types of study can be duplicated without issues. Apologies for the inconvenience, we will keep informing as soon as the fix is released.

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