Outage in UserTesting
Issues when duplicating certain study types
Resolved MinorIncident Report
We are aware of some issues happening when attempting to duplicate certain study types (Surveys and Interaction Tests). The team has identified the problem and are working to fix it ASAP. Other types of study can be duplicated without issues. Apologies for the inconvenience, we will keep informing as soon as the fix is released.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 10/24/2025 05:34PM
This incident has been resolved.
IDENTIFIED
3 months ago - at 10/24/2025 04:28PM
We are aware of some issues happening when attempting to duplicate certain study types (Surveys and Interaction Tests). The team has identified the problem and are working to fix it ASAP. Other types of study can be duplicated without issues. Apologies for the inconvenience, we will keep informing as soon as the fix is released.
Latest UserTesting outages
Some pages under www.usertesting.com are not loading. - about 2 months ago
Issues trying to load the dashboard when logging into the platform - about 2 months ago
We're investigating reports that the dashboard is extremely slow or not loading for some users - 2 months ago
Temporary Slowness Notice - 3 months ago
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