Outage in UserTesting
Issues trying to load the dashboard when logging into the platform
Resolved MinorIncident Report
We are getting some reports of issues loading the Studies dashboard when logging in. We are investigating and will update with more information as soon as we have it. Thank you for your patience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 11/19/2025 11:53AM
This incident is resolved now. The dashboard should be loading correctly for all users. Apologies for the inconvenience and thank you for your patience.
INVESTIGATING
24 days ago - at 11/19/2025 11:26AM
We are getting some reports of issues loading the Studies dashboard when logging in. We are investigating and will update with more information as soon as we have it. Thank you for your patience.
Latest UserTesting outages
Some pages under www.usertesting.com are not loading. - 15 days ago
We're investigating reports that the dashboard is extremely slow or not loading for some users - about 1 month ago
We are investigating an issue uploading videos with our iOS app - about 1 month ago
Issues when duplicating certain study types - about 2 months ago
Temporary Slowness Notice - about 2 months ago
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