Outage in UserTesting
Issues trying to load the dashboard when logging into the platform
Resolved MinorIncident Report
We are getting some reports of issues loading the Studies dashboard when logging in. We are investigating and will update with more information as soon as we have it. Thank you for your patience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 11/19/2025 11:53AM
This incident is resolved now. The dashboard should be loading correctly for all users. Apologies for the inconvenience and thank you for your patience.
INVESTIGATING
2 months ago - at 11/19/2025 11:26AM
We are getting some reports of issues loading the Studies dashboard when logging in. We are investigating and will update with more information as soon as we have it. Thank you for your patience.
Latest UserTesting outages
UserTesting interface running slow - 1 day ago
Some pages under www.usertesting.com are not loading. - about 2 months ago
We're investigating reports that the dashboard is extremely slow or not loading for some users - 3 months ago
Issues when duplicating certain study types - 3 months ago
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