Outage in UserTesting

Some pages under www.usertesting.com are not loading.

Resolved Minor
November 28, 2025 - Started about 2 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
UserTesting Marketing Site

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/28/2025 05:36PM

The incident is resolved and all pages in our Marketing website www.usertesting.com should be loading as expected. Apologies for the inconvenience and thank you for your patience.

INVESTIGATING about 2 months ago - at 11/28/2025 12:40PM

We are aware of issues loading the www.usertesting.com page intermittently. Our team is working on it and will provide updates as it's resolved. This issue is not impacting our UserTesting Platform for either customers or contributors. Thank you for your patience.

INVESTIGATING about 2 months ago - at 11/28/2025 09:49AM

We are currently investigating this issue.

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