Outage in UserTesting
Some pages under www.usertesting.com are not loading.
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 11/28/2025 05:36PM
The incident is resolved and all pages in our Marketing website www.usertesting.com should be loading as expected. Apologies for the inconvenience and thank you for your patience.
INVESTIGATING
5 days ago - at 11/28/2025 12:40PM
We are aware of issues loading the www.usertesting.com page intermittently. Our team is working on it and will provide updates as it's resolved. This issue is not impacting our UserTesting Platform for either customers or contributors. Thank you for your patience.
INVESTIGATING
5 days ago - at 11/28/2025 09:49AM
We are currently investigating this issue.
Latest UserTesting outages
We're investigating reports that the dashboard is extremely slow or not loading for some users - 26 days ago
Issues when duplicating certain study types - about 1 month ago
Temporary Slowness Notice - about 1 month ago
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