Outage in UserTesting
Some participants are currently unable to enter tests launched from the Figma plugin
Resolved MinorIncident Report
Summary AI Generated
UserTesting experienced an issue where some participants encountered errors when trying to access tests launched from the Figma plugin, affecting the Test Distribution component. The problem was identified and resolved with a fix implementation after 1.2 hours of service disruption.
We are investigating reports that some participants encounter an error when attempting to access tests launched from the Figma plugin. We will provide an update as soon as more information is available.
Components affected
UserTesting Test DistributionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 04/23/2026 08:55AM
This incident has been resolved.
MONITORING
8 days ago - at 04/23/2026 08:46AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 days ago - at 04/23/2026 08:01AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
8 days ago - at 04/23/2026 07:45AM
We are investigating reports that some participants encounter an error when attempting to access tests launched from the Figma plugin. We will provide an update as soon as more information is available.
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