Outage in VanillaSoft

VanillaSoft.Net- Latency Issues

Resolved Minor
July 12, 2024 - Started over 1 year ago - Lasted 30 minutes
Official incident page

Incident Report

We are currently experiencing latency issues on vanillasoft.net. Issue: Clients are reporting slow responses when navigating on vanillasoft.net. When moving from one page to the next within the application, it is not responding. ETA for Resolution:** Our team is investigating the issue and we will provide an estimated time for resolution as soon as possible.
Components affected
VanillaSoft Web Application

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/12/2024 09:04PM

We are pleased to inform you that the latency issues affecting vanillasoft.net have been resolved. Thank you for your patience, and we apologize for the inconvenience.

INVESTIGATING over 1 year ago - at 07/12/2024 08:40PM

We are currently experiencing latency issues on vanillasoft.net.

Issue: Clients are reporting slow responses when navigating on vanillasoft.net. When moving from one page to the next within the application, it is not responding.

ETA for Resolution:** Our team is investigating the issue and we will provide an estimated time for resolution as soon as possible.

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