Check if Velocity is down, official outages, user-reported issues, and outages map.
Velocity is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 3 incidents since started monitoring Velocity status in March 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Velocity outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Feb 28, 2023
02:30 AM EST
|
Major
We are currently experiencing a major service outage that is affecting our platform’s ability to ...
|
about 3 hours |
|
Jun 21, 2022
02:30 AM EDT
|
Minor
An issue has been identified with our network edge provider, Velocity customers may have experien...
|
about 2 hours |
|
Nov 15, 2021
12:04 PM EST
|
Major
Customers using the platform on GCP are having issues communicating with their environments and u...
|
20 minutes |
See what users are saying about Velocity issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
louise - Tried using Velocity app to earn points since Wed this week unable to - stating 'page isnt working right now' - logged issue with Virgin & Velocity - awaiting response .
Bruce - Velocity in our apartment complex is down has been down for a day. It’s in 473 S. State Street. My unit is 216 and Provo Utah but the whole complex has been out for a day. Unacceptable..
Jeffrey - unable to load from Web or iphone.
joseph - Very frequent buffering, and a few outages. .
| Component | Status |
|---|---|
| API | OK |
| Backend | OK |
| Console | OK |
Velocity is a backend service platform that offers API integration, a management console, and robust backend infrastructure support for application development.
Monitoring Velocity since March 2025
Tracking 3 Velocity services and regions
0 incidents in 2025
IsDown is a status page aggregator that monitors if Velocity and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Velocity, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Velocity (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Velocity's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Velocity and other services.
IsDown checks Velocity official status page for major/minor outages or downtimes. A major outage is when Velocity experiences a critical issue that severely affects one or more services/regions. A minor incident is when Velocity experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Velocity outage, we send you an alert and update your dashboard and status page.
Velocity and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Velocity status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Velocity publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Velocity and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Velocity but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Velocity and other services.
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IsDown integrates with 20+ tools. Connect the status of Velocity and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Velocity down?'
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While Downdetector relies on user-submitted reports to detect Velocity outages, IsDown monitors Velocity's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Velocity status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Velocity in a single dashboard. | ||
| Instant Velocity outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Velocity official status and user-reported issues. | ||
| Maintenance feed for Velocity | ||
| Granular alerts filtering by Velocity components and regions. |
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Velocity isn't down. You can check Velocity status and incident details on the top of the page. IsDown continuously monitors Velocity official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Velocity is currently operational. You can check Velocity status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Velocity being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Velocity official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Velocity last outage was on November 15, 2021 with the title "GCP clusters are inaccessible"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Velocity and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Velocity is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Velocity's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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