Outage in Vertex

Vertex Certificate Center Service Disruption

Resolved Minor
December 18, 2024 - Started 4 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center Activity Logs functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.
Components affected
Vertex Certificate Center
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/18/2024 12:56AM

We have resolved the Vertex Certificate Center issue. All Certificate Center services have been fully restored to expected levels of performance. We will continue to monitor the situation to ensure all services and functionality continue to work as expected. We encourage you to validate your data as part of your normal process. If you have any questions, please submit a support ticket via the Vertex Community.

INVESTIGATING 4 days ago - at 12/18/2024 12:07AM

Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center Activity Logs functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.

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