Outage in Vertex
Vertex Indirect Tax O Series Cloud - Calc Performance Incident
Resolved MinorIncident Report
Our monitoring processes indicate some customers are experiencing functionality degradations that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/08/2025 11:04PM
This incident has been resolved.
MONITORING
8 months ago - at 08/08/2025 10:06PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 months ago - at 08/08/2025 09:07PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
8 months ago - at 08/08/2025 08:38PM
Our monitoring processes indicate some customers are experiencing functionality degradations that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
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