Outage in Vertex
Vertex Cloud Indirect Tax - Portal Degradation
Resolved MinorIncident Report
Summary AI Generated
Vertex Cloud Indirect Tax experienced a degradation affecting the Portal application's functionality for 1.4 hours. The Production Support team identified the issue and developed a resolution that was successfully deployed. The incident has been fully resolved.
Vertex’s Production Support team has identified a degradation to the Portal application's functionality. A resolution has been identified and is being scheduled for deployment. We will continue to update our Status page with the latest information available. If you have any questions, please submit a support ticket via the Vertex Community.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/01/2026 04:31PM
This incident has been resolved.
IDENTIFIED
2 days ago - at 04/01/2026 03:40PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 04/01/2026 03:08PM
Vertex’s Production Support team has identified a degradation to the Portal application's functionality. A resolution has been identified and is being scheduled for deployment. We will continue to update our Status page with the latest information available. If you have any questions, please submit a support ticket via the Vertex Community.
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