Vonage API Outage History

Vonage API experienced degraded SMS message delivery to Lycamobile customers in the United Kingdom, affecting the SMS Europe service component. The carrier investigated and identified the root cause of the delivery issues. The incident was resolved after 3.2 hours with a fix implemented and monitoring confirmed successful restoration of service.

Vonage API experienced MMS delivery degradation specifically affecting messages sent to the Verizon network in North America due to a carrier-side issue. The incident lasted 31 hours while the carrier investigated and resolved the root cause. A fix was implemented and monitored before the service was fully restored.

Vonage API experienced SMS delivery degradation specifically affecting Claro Brazil customers for 2.9 hours. The issue impacted the SMS Latin America service component, causing reduced message delivery rates to users on the Claro Brazil network. The incident was resolved after Vonage worked with carrier partners to implement a fix and monitor the results.

Vonage API experienced SMS delivery degradation specifically affecting messages sent to the FreeMobile network in France, impacting the SMS Europe service component. The company worked with carrier partners to implement a fix after 9.4 hours, with the incident fully resolved following a monitoring period.

Vonage API experienced degraded inbound SMS delivery to a subset of Poland Long Virtual Numbers, causing failures and delays for affected services. The issue impacted SMS Europe components and lasted 8.9 hours before being resolved. A fix was implemented and monitored before the incident was fully resolved.

Vonage API experienced degraded inbound SMS delivery to a subset of France Long Virtual Numbers, causing failures and delays for messages sent to affected numbers. The issue impacted SMS Europe services for 20 minutes. The incident was resolved after working with partners to address the delivery problems.

The Vonage Voice API experienced issues in the US region for 2.6 hours, causing voice traffic requests to time out for customers. The service was fully restored after the team worked to resolve the underlying problems affecting voice call functionality.

Vonage API experienced degraded MMS delivery to T-Mobile network users in North America for 5.2 hours. The issue affected the MMS North America component, causing delivery problems for messages sent to T-Mobile recipients. Vonage worked with carrier partners to implement a fix and successfully resolved the incident.

Vonage API's Silent Authentication service experienced degradation affecting the Orange network in France for 50 hours. The issue impacted the Verify SilentAuth Europe component, preventing proper authentication functionality for users on the Orange carrier network. The incident was resolved after Vonage worked with carrier partners to implement a fix.

Vonage API experienced SMS delivery degradation specifically affecting messages sent to the Ooredoo network in Myanmar. The issue impacted the SMS Middle East & Africa component and lasted approximately 5 hours. Vonage worked with carrier partners to implement a fix and successfully resolved the delivery problems.