Outage in VTEX
Degraded performance in order form operations
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The fix for the issue in Checkout has been implemented.
Shoppers should no longer be experiencing degraded performance in cart operations.
Our incident response team is monitoring to guarantee that normal platform behavior is fully reestablished.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
We are currently investigating an issue in Checkout.
Shoppers may be experiencing degraded performance in order form operations, with increased error rates in cart simulations. Our global sales flow was affected for 1 min, but localized impact may persist in a few accounts.
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
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