Outage in VTEX
API Gateway outage
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
The fix for the issue in our API gateway has been implemented.
Users should no longer be experiencing problems placing orders.
Our incident response team is monitoring to guarantee that normal platform behavior is fully reestablished.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
We have identified the contributing factors of the issue in our API Gateway.
Our incident response team estimates that the fix will be implemented in the next few minutes.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
We are currently investigating an issue in our API Gateway
Users may be experiencing errors closing orders.
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
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